How to factory reset an Htek UC series Phones
![Vodia and Htek](/sites/default/files/2019-07/htek_vodia.jpg)
To successfully reset the Htek device follow these steps below to factory reset your Htek UC device, this includes the P, G, or T models. To provision the Htek phones, the administrator must reset the phone in order to delete the old configuration setting on the phone.
Factory Reset your Htek UC phone
- Press asterisk key 3 times “*”, “*”, “*” and then press the “x” button and hold it for 10 seconds.
- Release the “x” key button.
- After restart, your phone will be successfully reset.
When provisioning a Htek phone, you should first set the required settings on the PBX as shown in provisioning document Steps Before Provisioning.
To provision, the Htek unit follow these steps