Zoho CRM Integration
Vodia PBX can be integrated with Zoho so that calls (both inbound and outbound) can be logged into the Zoho CRM where the agent of the account can enter details for that call. Some information of the call like start time, duration, the person's name if already in the contacts, the associated account etc. are logged automatically. Also a pop-up informs the agent of incoming calls as well as when the call ends so that he has the option to enter details for the call right there or later on.